Follow Dr. Krause On: Facebook Twitter

Contact Us Office Hours:

Monday through Friday: 8:00 am to 5:00 pm.

Dr. Krause sees patients all day on Monday, Wednesday, and on Friday.

After hours answering service is available for emergencies that number is: 314-995-0891

We have an office email that is checked daily mobilitymatters@toc-stl.com; please feel free to utilize this option as well.


Surgery Hours:

Dr. Krause performs surgery Tuesdays and Thursdays at the following facilities:


Patient Satisfaction Survey

We hope your experience at our office is as pleasant as possible and that you are pleased with your care. We appreciate feedback and suggestions and would appreciate if you would take the time to complete a short patient satisfaction survey. We are eager to learn of areas in which we could improve upon. Dr. Krause appreciates referrals and also is happy to speak for groups, congregations, associations, etc. on topics such as Total Knee Replacement, Knee, Ankle or Foot topics, Sports Injuries, Sports Medicine, etc. Please contact Bill at 314-398-2280 or bkennedy@toc-stl.com to get more information or to schedule a speaking engagement.


About Your Appointment:
1. How easy was it for you to obtain an appointment with Dr. Krause?
A. Dr. Krause's availability Excellent Good Fair Poor
B. The appointment scheduling process


 Excellent Good Fair Poor
2. Comfort of waiting area? Excellent Good Fair Poor
3. Courtesy of our reception staff? Excellent Good Fair Poor
4. Do you feel your information was collected in a confidential manner that maintained you privacy? Excellent Good Fair Poor
5. Helpfulness of billing staff, if applicable Excellent Good Fair Poor N/A

About Your Medical Care and Physician:
6. Timeliness of being seen at your appointment time. Excellent Good Fair Poor
7. Time spent with Dr. Krause Excellent Good Fair Poor
8. Comfort of exam room
 Excellent Good Fair Poor
9. Courtesy of Dr. Krause  
A. Did Dr. Krause explain things in a way you could understand? Excellent Good Fair Poor
B. During your x-ray or MRI, how would you rate the surrounding noise level.


 Excellent Good Fair Poor
10. Courtesy of medical assistants:  
A. Were you given instructions regarding your medication and follow-up care? Excellent Good Fair Poor
B. If surgery was recommended were you given proper pre-operative instructions? Excellent Good Fair Poor
11. Courtesy of x-ray techs, if applicable Excellent Good Fair Poor N/A
12. Courtesy of durable medical equipment representatives? Excellent Good Fair Poor N/A

About Yourself:
13. Age of patient:
14. How did you hear about Dr. Krause?
If Other, please explain:
15. Would you recommend Dr. Krause to your family Yes No


About Us:
16. The facility is clean, safe and friendly. Excellent Good Fair Poor
17. Overall satisfaction with The Gross Team at the Orthopedic Center of St. Louis Excellent Good Fair Poor
18. Overall satisfaction with Team Mobility and The Orthopedic Center of St. Louis
19. Additional Comments:

Contact Information:

In order to make certain we meet your expectations now and in the future, we will gladly follow-up with any concerns you may have. In order to facilitate this, we ask that you let us know how to contact you.

Please note: You are not required to furnish contact information in order to submit your feedback; however, we encourage you do so, as we value your opinion and would appreciate the opportunity to discuss any negative issues that arose during your appointment.
Name
Email
Phone